The Golf 1.9 TDI of a client of Catanzaro was stolen while he was checking indications regarding drugstores on duty, having inadvertently left the keys with the Viasat V-key in the dash. The Operations Center operator checked that the client had reported the theft and contacted the Police, providing the updated position of the vehicle which was traced some twenty minutes after notification. For improved security, the owner was advised to modify the codes of the V-Key.