[vc_row][vc_column][vc_column_text]Sherlock firwmare and apps are now updated with new features!
After several weeks of testing and more than 400 hours of stress tests we proudly released new firmware and app updates that fix several bugs for both Android and iOS customers.
Make sure you have the latest version installed to enjoy Sherlock improved functionalities![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_single_image image=”32450″ img_size=”full”][/vc_column][vc_column width=”1/2″][vc_column_text]What’s new
- Improved device responsiveness for Bluetooth connection
- New device diagnostic test
- Battery level update at Sherlock installation
- Sherlock status saved in the device memory to avoid power supply failures
- Removal of the soft-reset feature (the device now manages all paired smartphones automatically)
- Sherlock PIN code now securely saved on our side (ping our support if you forget it)
- Low battery notifications sent at 15%
First, download the app update
Check your app store and download the latest version (2.3.0) for the Sherlock Bike app on Android or iOS.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]
Second, update Sherlock firmware
Click on your bicycle profile in the main screen of your Sherlock Bike app in order to access your device information.
Check the firmware version and update it to the latest version (1.1.1).
[/vc_column_text][vc_message]Useful Tip
Make sure Bluetooth is enabled in your smartphone settings before proceeding with the update[/vc_message][vc_message]Note for iOS 11+
Starting with iOS 11.1, Apple changed the protocol for Bluetooth communication. If you updated the operating system on your iPhone, you could run into the error “Bluetooth is powered off” even when the Bluetooth is already active. We are currently testing a new app update to fix this issue.[/vc_message][/vc_column][vc_column width=”1/2″][vc_single_image image=”32449″ img_size=”full” onclick=”custom_link” link=”https://www.sherlock.bike/it/contatti/trova-rivenditore/”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
Check our knowledge base for the list of smartphones tested with the Sherlock Bike app.
Let us know in the comments if you have a different kind of smartphone, successfully tested with the app! For any issue with the updates, please contact our support center.
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