{"id":25888,"date":"2021-06-16T00:00:00","date_gmt":"2021-06-15T22:00:00","guid":{"rendered":"https:\/\/mediacenter.viasatgroup.com\/news\/mission-accomplie-informez-correctement-vos-clients\/"},"modified":"2023-04-26T15:31:30","modified_gmt":"2023-04-26T13:31:30","slug":"mission-accomplie-informez-correctement-vos-clients","status":"publish","type":"news","link":"https:\/\/mediacenter.viasatgroup.com\/fr\/news\/mission-accomplie-informez-correctement-vos-clients\/","title":{"rendered":"Mission accomplie ? Informez correctement vos clients !"},"content":{"rendered":"\r\n

Quel que soit votre secteur\u2026 vous \u00eates de plus en plus amen\u00e9 \u00e0 devoir attester de la bonne ex\u00e9cution de vos prestations ou interventions. La technologie est votre principale alli\u00e9e\u00a0!<\/em><\/strong><\/h2>\r\n\r\n\r\n\r\n

Observer les d\u00e9lais\u00a0; respecter l\u2019ordre de mission\u00a0; assurer la qualit\u00e9\u00a0; garantir la transparence\u00a0; se plier aux obligations r\u00e9glementaires\u00a0; etc. Le besoin d\u2019informations fiables et imm\u00e9diates ne cesse de cro\u00eetre. Difficile de prouver la bonne ex\u00e9cution de vos prestations sans recourir \u00e0 des syst\u00e8mes num\u00e9riques performants. Vous devez avoir en permanence des yeux partout et collecter des donn\u00e9es probantes et communicables \u00e0 vos clients\u00a0! Voici ce que permet d\u00e9sormais la technologie\u2026<\/p>\r\n\r\n\r\n\r\n

1. Le transport \u00e0 la trace<\/h3>\r\n\r\n\r\n\r\n

Le digital est incontournable dans le secteur logistique. Vos clients veulent pourvoir v\u00e9rifier, en temps r\u00e9el, la localisation et l\u2019int\u00e9grit\u00e9 de leurs cargaisons. Gr\u00e2ce \u00e0 de petites balises GPS autonomes, vous suivez tous les mouvement des chargements. Vous \u00eates aussi en mesure de veiller au bon d\u00e9roulement de l\u2019op\u00e9ration\u00a0(s\u00e9curit\u00e9, d\u00e9lais, respect de la chaine du froid, respect des normes, etc…) et d\u2019identifier chaque intervenant. Des garanties qui rassurent vos clients.<\/p>\r\n\r\n\r\n\r\n

2. Vos techniciens \u00ab\u00a0sur place\u00a0\u00bb<\/h3>\r\n\r\n\r\n\r\n

Comment s\u2019assurer que votre travailleur en d\u00e9placement est bien arriv\u00e9 chez le client\u00a0? Rien de plus simple avec les syst\u00e8mes innovants de g\u00e9olocalisation\u00a0: historique des trajets\u00a0; heures de travail\u00a0; notifications\u00a0; d\u00e9finition de lieux \u00ab\u00a0favoris\u00a0\u00bb qui enregistrent la position de vos v\u00e9hicules \u00e0 proximit\u00e9\u00a0; etc. Des donn\u00e9es tr\u00e8s utiles pour enrichir vos rapports et \u00e9viter les litiges.<\/p>\r\n\r\n\r\n\r\n

3. Les prestations en un clic<\/h3>\r\n\r\n\r\n\r\n

Votre technicien vient de terminer son intervention\u00a0: il a d\u00fb poser une pi\u00e8ce non pr\u00e9vue et travailler trois heures de plus. Gr\u00e2ce au num\u00e9rique\u00a0? Il encode toutes les informations (consommables, temps prest\u00e9, t\u00e2ches effectu\u00e9es, etc.) sur son smartphone et joint m\u00eame des photos. Il fait ensuite valider le rapport par le client. Tout est partag\u00e9 en ligne et vous ne perdez aucune information pour la facturation\u2026 Simple et efficace\u00a0!<\/p>\r\n\r\n\r\n\r\n

4. La qualit\u00e9 assur\u00e9e<\/h3>\r\n\r\n\r\n\r\n

Votre entreprise est active dans le transport r\u00e9frig\u00e9r\u00e9\u00a0? Le respect de la cha\u00eene du froid est capital et vous devez offrir des garanties \u00e0 vos clients. Des solutions digitales, comme des sondes, vous permettent de contr\u00f4ler et de prouver la fiabilit\u00e9 de vos prestations. Les temp\u00e9ratures sont par exemple transmises en temps r\u00e9el sur une plateforme logicielle. Vous recevez des alertes en cas de p\u00e9pin ou d\u2019ouverture inopin\u00e9e de la porte du camion. Voil\u00e0 comment la technologie peut vous aider \u00e0 r\u00e9pondre aux exigences de votre secteur\u2026<\/p>\r\n\r\n\r\n\r\n

5. Vos d\u00e9clarations r\u00e9glementaires<\/h3>\r\n\r\n\r\n\r\n

Si vous \u00eates dans la construction, vous connaissez certainement l’obligation d’enregistrement des pr\u00e9sences sur chantier (Checkinatwork) \u00a0aupr\u00e8s de la s\u00e9curit\u00e9 sociale (ONSS). Les solutions num\u00e9riques simplifient et automatisent cette formalit\u00e9. Entre autres via des syst\u00e8mes de pointeuses mobiles permettant \u00e0 l\u2019ouvrier ou au chef d\u2019\u00e9quipe de badger via leur smartphone<\/p>\r\n","protected":false},"parent":0,"template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"categoria_news":[199],"acf":[],"yoast_head":"\nComment prouver l\u2019ex\u00e9cution de vos prestations ?<\/title>\n<meta name=\"description\" content=\"Comment dissiper les doutes sur la prestation effectu\u00e9e par votre technicien chez le client ? 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