{"id":25818,"date":"2021-06-05T00:00:00","date_gmt":"2021-06-04T22:00:00","guid":{"rendered":"https:\/\/mediacenter.viasatgroup.com\/news\/planifiez-parfaitement-les-interventions-de-vos-travailleurs-de-terrain\/"},"modified":"2022-10-04T13:40:37","modified_gmt":"2022-10-04T11:40:37","slug":"planifiez-parfaitement-les-interventions-de-vos-travailleurs-de-terrain","status":"publish","type":"news","link":"https:\/\/mediacenter.viasatgroup.com\/fr\/news\/planifiez-parfaitement-les-interventions-de-vos-travailleurs-de-terrain\/","title":{"rendered":"Planifiez parfaitement les interventions de vos travailleurs de terrain"},"content":{"rendered":"\r\n<h2 class=\"wp-block-heading\" id=\"comment-attribuer-le-bon-travailleur-a-la-bonne-mission-au-bon-moment-une-question-qui-resume-toute-la-complexite-de-la-planification-des-missions-de-vos-equipes-de-terrain\"><strong><em>Comment attribuer le bon travailleur \u00e0 la bonne mission au bon moment\u00a0? Une question qui r\u00e9sume toute la complexit\u00e9 de la planification des missions de vos \u00e9quipes de terrain\u2026<\/em><\/strong><\/h2>\r\n\r\n\r\n\r\n<p>Il est loin le temps o\u00f9 le planning et les missions des techniciens se retrouvaient affich\u00e9s sur un grand tableau au mur. Le papier a depuis longtemps laiss\u00e9 sa place \u00e0 Excel. Mais cette option a aussi montr\u00e9 ses limites\u00a0: absence de notifications, de connexion au terrain\u00a0 ou de possibilit\u00e9 de workflow et de standardisation des process. La planification des interventions de vos \u00e9quipes mobiles est pourtant un processus central pour le bon fonctionnement de votre entreprise. L\u2019enjeu\u00a0? Allouer vos ressources efficacement et en temps r\u00e9el.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"agenda-rime-avec-complexite\">Agenda rime avec complexit\u00e9<\/h3>\r\n\r\n\r\n\r\n<p>La planification est un travail tr\u00e8s sp\u00e9cifique qui implique la gestion d\u2019un grand nombre de param\u00e8tres et de donn\u00e9es\u00a0: la localisation des techniciens en temps r\u00e9el\u00a0; leur planning de disponibilit\u00e9 et leur expertise\u00a0; la nature des interventions \u00e0 r\u00e9aliser\u00a0; l\u2019urgence\u00a0et la dur\u00e9e des missions\u00a0; le trafic routier\u00a0et les temps de trajet\u00a0; etc. Mais aussi la possibilit\u00e9 de pr\u00e9parer et planifier les pi\u00e8ces n\u00e9cessaires \u00e0 une intervention ainsi que le suivi post-prestation. Sans oublier les impr\u00e9vus\u00a0: des absences inopin\u00e9es aux pannes de v\u00e9hicule\u00a0en passant par les missions d\u2019urgence. Vous n\u2019avez pas une vision claire de ce qui se passe sur le terrain\u00a0? Vous aurez de grandes difficult\u00e9s \u00e0 satisfaire vos clients et \u00e0 accro\u00eetre la productivit\u00e9 de vos \u00e9quipes\u2026<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"quand-la-technologie-simplifie\">Quand la technologie simplifie\u2026<\/h3>\r\n\r\n\r\n\r\n<p>Imaginez une application web et smartphone synonyme d\u2019outil ultime de planification. Un assistant technologique dans le creux de la main, qui vous permette de\u00a0:<\/p>\r\n\r\n\r\n\r\n<ul>\r\n<li>Pr\u00e9parer l\u2019agenda (jour\u00a0; semaine\u00a0; mois) de vos techniciens en combinant les interventions r\u00e9guli\u00e8res et les missions urgentes\u00a0en fonction de leurs profils, horaires, absences, etc.\u00a0;<\/li>\r\n<li>Assigner une demande urgente d\u2019un client en fonction des disponibilit\u00e9s et des comp\u00e9tences de vos travailleurs, mais aussi de leur g\u00e9olocalisation en temps r\u00e9el\u00a0;<\/li>\r\n<li>R\u00e9partir harmonieusement la charge de travail de vos techniciens et pouvoir suivre les retards et les avanc\u00e9es des prestations par rapport au planning initial\u00a0;<\/li>\r\n<li>R\u00e9organiser en direct les emplois du temps suite \u00e0 l\u2019absence impr\u00e9vue d\u2019un technicien\u00a0;<\/li>\r\n<li>Communiquer en temps r\u00e9el et avec des notifications le planning sur le smartphone ou la tablette de vos \u00e9quipes terrain.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"un-veritable-cercle-vertueux\">Un v\u00e9ritable cercle vertueux<\/h3>\r\n\r\n\r\n\r\n<p>La technologie est votre meilleure alli\u00e9e pour une planification performante avec des b\u00e9n\u00e9fices pour votre entreprise, vos travailleurs et vos clients. Un outil digital, qui vous permet d\u2019optimiser le temps de travail de vos techniciens en tenant compte de toutes les contraintes existantes et d\u2019accro\u00eetre ainsi le nombre d\u2019interventions r\u00e9alis\u00e9es. Au final\u00a0? Vous pourrez\u00a0:<\/p>\r\n\r\n\r\n\r\n<ul>\r\n<li>Profiter d\u2019une hausse de votre chiffre d\u2019affaires\u00a0;<\/li>\r\n<li>Renforcer la flexibilit\u00e9 et la r\u00e9silience de vos activit\u00e9s\u00a0;<\/li>\r\n<li>Am\u00e9liorer les conditions de travail de vos \u00e9quipes de terrain\u00a0;<\/li>\r\n<li>Augmenter durablement la satisfaction de vos clients.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Des b\u00e9n\u00e9fices qui se nourrissent mutuellement et deviennent une v\u00e9ritable source de succ\u00e8s pour votre entreprise\u00a0!<\/p>\r\n","protected":false},"parent":0,"template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"categoria_news":[199],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Comment organiser le travail des \u00e9quipes mobiles ?<\/title>\n<meta name=\"description\" content=\"Assigner les missions aux techniciens mobiles les plus comp\u00e9tents sans surcharger leurs agendas ? 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