The Operations Centre was contacted by an employee of a company customer of the Viasat Fleet solution who notified the operator that the vehicle should have been in Bari while the Viasat web console indicated that it was located at Grottaminarda. The driver, contacted by the Operations Centre, did not answer the mobile phone. The operator immediately contacted the Police, providing the real-time localisation of the vehicle. The vehicle, a Fiat Iveco, was found shortly afterwards according to the localisation provided. The driver then contacted the Carabinieri saying that he had been robbed and abandoned in the zone of Avellino.